
Training
Design Thinking Training

Introduction to
Customer Centricity
You will be introduced to methodologies of how professionals de-code customer complains and turn those information into actions through...
1 DAY


Developing
New Business Strategy
You will have an overview experience of how top innovation consultancy apply Design Thinking approach to develop innovative business...
1 DAY


Design Thinking for
Service Design Uplift
An advanced workshop ideal for existing Customer Insights and Experience practitioners to brush up their skills. We will focus on commonly...
1.5 DAY + 2 HOURS COACHING

Learning Programs

Mobile APP: Planning, Evaluation and Benchmark
Hands-on learning program to help Product Managers and Digital product team to conduct review and benchmark customer satisfaction of your mobile app right
4
WEEKS
UX
Product Planning

User Experience
Design Skills Uplift
User Experience designers who participate in this program will learn or brush up design skill with two key focus: 1) digital product definition and design from zero to one and...
6
WEEKS
UI
UX
Usability Testing
Our Trainers

Amy Ip
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Over 20 years of experience in bringing new business concepts to market in US, HK and China
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Leveraging her past experiences in driving product and service innovation, she coaches corporations on digital transformation and she advocates on the importance of team’s emotional readiness for transformation success
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Previously working at Fjord(Accenture), Tencent, Microsoft and Yahoo!, leading teams from developing design strategy to build.
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Currently works as a part-time lecturer at the Hong Kong PolyTechnic University.

Jane Ngai
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Over 17 years of experience in the Human-Centred Design field in Canada, Hong Kong, Taiwan, and Mainland China.
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Having ample experience leading interaction design, user research, and service design initiatives. She has worked with Internet companies, consultancies, education institutions, and startups to create world-class design solutions that define competitiveness of businesses and shape studio cultures that help designers grow.
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Currently works as an independent consultant and as a part-time lecturer at the Hong Kong PolyTechnic University.
Wanna know more about our training programmes?
Leave us a message via info@caas.asia