Design Thinking Training
You will be introduced to methodologies of how professionals de-code customer complains and turn those information into actions through...
New Business Strategy
You will have an overview experience of how top innovation consultancy apply Design Thinking approach to develop innovative business...
Design Thinking for
Service Design Uplift
An advanced workshop ideal for existing Customer Insights and Experience practitioners to brush up their skills. We will focus on commonly...
1.5 DAY + 2 HOURS COACHING
Mobile APP: Planning, Evaluation and Benchmark
Hands-on learning program to help Product Managers and Digital product team to conduct review and benchmark customer satisfaction of your mobile app right
Design Skills Uplift
User Experience designers who participate in this program will learn or brush up design skill with two key focus: 1) digital product definition and design from zero to one and...
Over 20 years of experience in bringing new business concepts to market in US, HK and China
Leveraging her past experiences in driving product and service innovation, she coaches corporations on digital transformation and she advocates on the importance of team’s emotional readiness for transformation success
Previously working at Fjord(Accenture), Tencent, Microsoft and Yahoo!, leading teams from developing design strategy to build.
Over 17 years of experience in the Human-Centred Design field in Canada, Hong Kong, Taiwan, and Mainland China.
Having ample experience leading interaction design, user research, and service design initiatives. She has worked with Internet companies, consultancies, education institutions, and startups to create world-class design solutions that define competitiveness of businesses and shape studio cultures that help designers grow.
Currently works as an independent consultant and as a part-time lecturer at the Hong Kong PolyTechnic University.