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Training

Design Thinking Training

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Introduction to
Customer Centricity

You will be introduced to methodologies of how professionals de-code customer complains and turn those information into actions through...

1 DAY

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Developing
New Business Strategy

You will have an overview experience of how top innovation consultancy apply Design Thinking approach to develop innovative business...

1 DAY

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Design Thinking for
Service Design Uplift

An advanced workshop ideal for existing Customer Insights and Experience practitioners to brush up their skills.  We will focus on commonly...

1.5 DAY + 2 HOURS COACHING

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Learning Programs

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Mobile APP: Planning, Evaluation and Benchmark

Hands-on learning program to help Product Managers and Digital product team to conduct review and benchmark customer satisfaction of your mobile app right

4
WEEKS

UX

Product Planning

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User Experience
Design Skills Uplift

User Experience designers who participate in this program will learn or brush up design skill with two key focus: 1) digital product definition and design from zero to one and...

6
WEEKS

UI

UX

Usability Testing

Our Trainers

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Amy Ip

  • Over 20 years of experience in bringing new business concepts to market in US, HK and China

  • Leveraging her past experiences in driving product and service innovation, she coaches corporations on digital transformation and she advocates on the importance of team’s emotional readiness for transformation success

  • Previously working at Fjord(Accenture), Tencent, Microsoft and Yahoo!, leading teams from developing design strategy to build.

  • Currently works as a part-time lecturer at the Hong Kong PolyTechnic University.

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Jane Ngai

  • Over 17 years of experience in the Human-Centred Design field in Canada, Hong Kong, Taiwan, and Mainland China.

  • Having ample experience leading interaction design, user research, and service design initiatives. She has worked with Internet companies, consultancies, education institutions, and startups to create world-class design solutions that define competitiveness of businesses and shape studio cultures that help designers grow.

  • Currently works as an independent consultant and as a part-time lecturer at the Hong Kong PolyTechnic University.

Wanna know more about our training programmes?

Leave us a message via info@caas.asia

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